Use this service to report and manage incidents.

The following operations are supported. For a formal definition, please review the Service Description.

• AddFileToIncident
  Upload a file DOCNAME and associate it to incidentID.
• CloseIncidentBySLOID
  Marks an incident as 'closed'. The incident is referenced by a StreetLightOutages-specific incident ID.
• ConfirmIncident
  Confirm an incident. Only available for authorized utility customers to confirm a reported incident.
• DeleteIncident
  Delete an incident if TOKEN is authorised to do it.
• GetAllIncidents
  Returns an Array of all incidents for the current userToken's organization.
• GetAllIncidentsByDate
  Returns an Array of all incidents for the current userToken's organization.
• GetAllowableBounds
  Get Allowable Bounds from userToken
• GetDisplayHTML
  Retrieves an HTML document
• GetDisplayXSL
  Gets an XSL mapping that can be used for an asset type for this organization.
• GetIncidentDetails
  get associated details of an incident. The incident is referenced by a StreetLightOutages-specific incident ID.
• GetIncidents
  Returns an Array of all incidents of a give incidentType within the lat/lon bounding box described by the parameters.
• GetIncidentsIDAndLocation
  Returns a subset of incident information of all incidents of a give incidentType within the lat/lon bounding box described by the parameters.
  The information returned will have the following attributes:
  • id
  • latitude
  • longitude
• GetIncidentsIDAndLocationAsJSON
  Returns a JSON String of all incidents of a give incidentType within the lat/lon bounding box described by the parameters.
  The information returned will be JSON data with the following attributes:
  • id
  • latitude
  • longitude
• GetIncidentsIDAndLocationAsJSONList
  Returns a JSON String of all incidents of a give incidentType within the lat/lon bounding box described by the parameters.
  The information returned will be JSON data with the following attributes:
  • id
  • latitude
  • longitude
  This is the same as GetIncidentsIDAndLocationAsJSON except the JSON string is broken into shorter segments,each segment being put in its own list element. It seems that for some large JSON strings, that the User-sideJSON parsers do not play very well so we provide this functionality to control the maximum JSON string size.
• GetOutOfSynchIncidents
  ADMIN ONLY
• GetTotalCountOfIncidents
  Returns total count of incidents within the date range
• ReportIncident
  Report an incident. You will receive an incident ID in return.
• ResolveIncidentByCustomerID
  Marks an incident as 'resolved'. The incident is referenced by a customer-specific incident ID.
• ResolveIncidentBySLOID
  Marks an incident as 'resolved'. The incident is referenced by a StreetLightOutages-specific incident ID.
• ResubmitAllRejectedIncidents
  Resubmits all the rejected incidents for the organization
• ResubmitIncident
  Resubmits incident
• SetDisplayXSL
  Adds an XSL mapping that can be used for an incident type for this organization.
• SetIncidentStatusByCustomerID
  set incident status by customerid. Only available for authorized utility customers to update status for an incident.
• SetIncidentStatusBySLOID
  set incident status by incidentid. Only available for authorized utility customers to update status for an incident.
• SynchIncidentAssetIDs
  ADMIN ONLY
• UpdateComments
  Update comment for a given incidents. Only available for authorized utility customers to include additional comments for an incident.
• checkServiceareaBounds
  Resubmits incident